App refresh | WiZ app v2 public beta

App refresh

under review

Kevin Perry

App has issues refreshing to reflect the actions taken. It will shut off a room or bulb do it’s refresh animation and still show them as on even though they’re off. I almost always have to force close and restart the app to get it to show the actual state of the rooms or bulbs.

June 22, 2022

Kenny Lam

marked this post as

under review

Mark Wahlert

I am experiencing similar behavior with the latest beta (0.3.3). I sometimes find it necessary to force close the app for it to properly display the status of lights that are already on and whose status are accurately reflected in the old app. But, over the years that is hit and miss with the old app too.

Eike Beckmann

I have the same issue. Mostly when App is open in the background and lights were switched on or off by hard switch.

Antonin Carre

Hi Kevin and thanks for reporting the issue. It sounds abnormal indeed. Likely some problem in the way the app is currently pulling "feedback" from the devices.
We will investigate this. Hopefully the next releases will also correct the problem since we have already done some optimization on that front. 
May we ask whether the issue occurs when you are connected to the same Wi-Fi as the lights, when you are on data network, or both? thanks!

Kevin Perry

Antonin Carre: I’m always on the same WiFi, possibly a different GHz frequency though, I’d have to double check that. I haven’t tried on data, I’ll check that as well.

Aakash Pabrekar

Antonin Carre: I have experienced this when on wifi and data.